• Helpline no.:-+91 7903007712
  • E-mail : info@medicaemergencyhospital.com

Patients & Visitors

Medica Emergency Hospital - Patient & Visitor Guidelines

At Medica Emergency Hospital, we prioritize the health, safety, and comfort of our patients. To ensure smooth hospital operations and a safe environment, we have set guidelines for both patients and visitors.

Visitor Guidelines :

Visiting hours and rules are designed to ensure that patient care is not disturbed. Visitors must follow these rules while visiting patients.

    Visiting Hours

  • Morning: 8 AM To 9 AM
  •  Night    : 5 PM To 7 PM

General Rules for Visitors

  • Visitors must collect a pass from the patient’s attendant or the IPD counter before entering.
  • Children below 12 years are not allowed to visit, as they are more prone to infections.
  • Visitors must park their vehicles in designated parking areas.
  • Visitors must leave the hospital premises in case of an emergency or evacuation. The hospital has a proper safety plan in place for patients.
  • Visitors are not allowed in areas like utility rooms, nurses' stations, or kitchens. They can use the cafeteria and family lounge.
  • Visitors should avoid sitting or lying on hospital floors.
  • Visitors are strictly prohibited from providing any medical treatment to patients.
  • The use of alcohol or illegal substances within the hospital premises is strictly forbidden.
  • Nursing staff may limit the number of visitors depending on the patient’s condition.

Patient Guidelines

Patients are advised to follow these guidelines to ensure proper treatment and a smooth hospital experience.

Before Admission
  • Bring all necessary medical records and ID proof for registration.
  • Inform the hospital staff about any allergies or existing health conditions.
  • Follow the doctor’s instructions before any medical procedure or surgery.
During Stay
  • Patients should wear hospital-issued clothing and follow hygiene instructions.
  • Follow the doctor’s prescribed diet and medication schedule.
  • Maintain a clean and quiet environment in the room.
  • Inform nurses or doctors immediately in case of discomfort or emergency.
  • Do not bring valuables or large amounts of cash to the hospital.
Discharge Process
  • The doctor will decide when the patient is ready for discharge.
  • Settle all hospital bills at the billing counter before leaving.
  • Follow the post-hospitalization care plan provided by the doctor.

Patient Safety Guidelines

At Medica Emergency Hospital, we take all measures to ensure patient safety.

By following these guidelines, we can ensure a safe, comfortable, and efficient healthcare experience for all. Thank you for your cooperation!

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